A Guide to Finding Your Plan
Sometimes “I think it’s the one with unlimited calls?” isn’t quite specific enough.
Whether you’re checking your data allowance or just curious what you signed up for three Novembers ago, here’s how to find your plan details:
🧾 Check your invoice
Flip to the Usage page of your monthly bill. Your plan name will be listed right next to your service number. Easy!
💻 Log into SmartCentre
Your online account shows all your active services and plan details. Log in to your SmartCentre account here and click through to your service summary.
📞 Give us a buzz
Our friendly Customer Service team can confirm your plan over the phone.
Call 1300 228 123 (Mon–Fri, 8:30AM–5:30PM).
📧 Send us a message
You can email us at customerhelp@bendigotelco.com.au or submit a Service Request through SmartCentre. We’ll get back to you with all the info you need.
🧭 Want to explore other options?
If your current plan isn’t quite cutting it, or you just want to see what else is out there, we’re happy to help you compare and switch. No pressure, no jargon. Just reach out and we’re happy to help!