Multiple ways to pay, zero stress.
We’ve got options galore to suit your style, whether you’re a tap-and-go type or a fan of good old-fashioned cash.
🧾 Payment Options
Here’s how you can settle your Bendigo Telco bill:
🏦 BPAY
Use your financial institution’s BPAY service. You’ll find the biller code and reference number on your invoice.
🔁 Direct Debit
Set and forget! Choose to debit from your bank account or card.
To add or update your direct debit details:
Email: Request us to set up Direct Debit by emailing us at customerhelp@bendigotelco.com.au
Call Us: Prefer a chat? Ring us at 1300 228 123 and we’ll help you update your info.
🌐 Pay Online
Log into your SmartCentre account and click the Invoices tab to pay securely.
🏦 Pay in Person
Visit our CX Centre at Shop 34, Fountain Ct, Bendigo 3550 to pay via card or visit your local Bendigo Bank branch to pay with cash.
📞 Pay Over the Phone
Call us at 1300 228 123 (Monday–Friday, 8.30am–5.30pm AEDT).
🧾 Paid via EFT?
If you’ve paid via EFT, please email your remittance to: 📧 accounts@bendigotelco.com.au
This helps us match your payment quickly and accurately.
Need help or have questions?
Our team’s just a call or click away. 😊
📞 Call our Customer Help team at 1300 228 123 (Mon–Fri, 8:30 AM – 5:30 PM AEDT)
📧 Email us with your account number and a brief explanation of the situation at customerhelp@bendigotelco.com.au
🌐 Logging into your SmartCentre account and submitting a service request
