How to Pay Your Bill

Account

10 Nov

We’ve got options galore to suit your style, whether you’re a tap-and-go type or a fan of good old-fashioned cash.

Here’s how you can settle your Bendigo Telco bill:

Use your financial institution’s BPAY service. You’ll find the biller code and reference number on your invoice.

Set and forget! Choose to debit from your bank account or card.

To add or update your direct debit details:
- Email: Request us to set up Direct Debit by emailing us at customerhelp@bendigotelco.com.au
- Call Us: Prefer a chat? Ring us at 1300 228 123 and we’ll help you update your info.

Log into your SmartCentre account and click the Invoices tab to pay securely.

Visit our CX Centre at Shop 34, Fountain Ct, Bendigo 3550 to pay via card or visit your local Bendigo Bank branch to pay with cash.

Call us at 1300 228 123 (Monday–Friday, 8.30am–5.30pm AEDT).

If you’ve paid via EFT, please email your remittance to: 📧 accounts@bendigotelco.com.au

This helps us match your payment quickly and accurately.

Our team’s just a call or click away. 😊

📞 Call our Customer Help team at 1300 228 123 (Mon–Fri, 8:30 AM – 5:30 PM AEDT)
📧 Email us with your account number and a brief explanation of the situation at customerhelp@bendigotelco.com.au
🌐 Logging into your SmartCentre account and submitting a service request