Need an Old Invoice? We've Got You Covered.
If you're chasing down a previous invoice, you've got options:
Option 1: Log in to SmartCentre
Access your SmartCentre and log in here. Once you're in, head to the Billing column to see your current account balance. From there, you can:
👀 View monthly balances at a glance
📄 Download individual invoices using the Download Invoice PDF button
📊 Get detailed usage info with the Download CSV Usage option
Option 2: Contact Support
Not sure how to log in, or prefer a human touch? Reach out to our support team via phone or email, and we’ll send your invoice straight to you.
Our friendly team is here to help.
💬 Chat with us: Look for the chat icon on the bottom right on our website (bendigotelco.com.au). We’ll be online Mon-Fri, 8:30am-5:30pm.
📧 Email us: Reach out via email at customerhelp@bendigotelco.com.au
📞 Call us: 1300 228 123 (Mon–Fri, 8:30 AM – 5:30 PM AEDT)
Bendigo Telco offers a range of services or functionalities that will assist you with managing your service expenditure and service usage. Usage notifications are one such tool.
Keeping your account secure with authority levels that mean business.
We’ll keep you in the loop, and give you chances to catch up.
Life happens. If you need a payment extension, we're here to help.
Need an Old Invoice? We've Got You Covered.
It’s not as complicated as it sounds, we promise.
Sometimes “I think it’s the one with unlimited calls?” isn’t quite specific enough.
