Support ArticlesFrequently asked questions and hot topics abound. nbn™ articles Support Articles Frequently Asked Questions | nbn™ Fibre Upgrade Fibre Upgrade? Let’s Unpack It. Read More → Are you eligible for an nbn™ fibre upgrade? Ready to level up your internet? Read More → Frequently Asked Questions | nbn™ Ordering Common questions about the nbn™ ordering process. Read More → How to Power Cycle Your Modem or Router Sometimes, your internet just needs a quick power nap. Read More → How to Check (and Improve) Your nbn™ Speed Because slow internet is so last decade. Read More → What to Do if Your Internet Stops Working Simple steps to help get you back online, fast. Read More → Boosting your nbn™ Performance Small changes, faster speeds, and fewer “why won’t this load?!” moments. Read More → Understanding your nbn™ Connection Type Less confusing than trying to cancel a streaming subscription. Read More → Frequently Asked Questions | nbn™ NBN common questions and basic troubleshooting. Read More → all support articles Can’t find what you’re looking for?Search through our support article catalogue or reach out directly at 1300 228 123.